Citizen charter- Divisional Secretariat, Wanduramba
|
Serial No. |
Service Provided |
Relevant Division |
Time Taken if All Requirements are Fulfilled |
|
01 |
Sub-signature |
Administration Division |
03 minutes |
|
02 |
Business Name Registration |
Administration Division |
03 days |
|
03 |
Issuance of Valuation Certificate |
Administration Division |
20 minutes |
|
04 |
Issuance of Income Certificate |
Administration Division |
15 minutes |
|
05 |
Issuance of Permit for Animal Transportation |
Administration Division |
15 minutes |
|
06 |
Renewal/Issuance of Excise License |
Administration Division |
30 minutes |
|
07 |
Issuance of Tree Felling Permit |
Administration Division |
01 week |
|
08 |
Issuance of Timber Transport Permit |
Administration Division |
01 week |
|
09 |
Issuance of Gravel, Sand, Soil, and Clay Permits |
Administration Division |
03 days |
|
10 |
Providing Solutions for Electricity Protests |
Administration Division |
03 weeks |
|
11 |
Submitting a National Identity Card Application for One-Day Service |
Registration of Persons Unit |
20 minutes |
|
12 |
Sending a National Identity Card Application to Department for Registration of Persons (Normal Service) |
Registration of Persons Unit |
02 days |
|
13 |
Providing Recommendations for President's Fund Financial Assistance |
Social Development Division |
01 day |
|
14 |
Issuing Family Background Reports for Foreign Employment |
Social Development Division |
07 days |
|
15 |
Obtaining Recommendations for Comprehensive Disasters |
Social Development Division |
01 week |
|
16 |
Granting Public Assistance (Cancer/Tuberculosis/Leprosy/Thalassemia) |
Social Development Division |
01 week |
|
17 |
Issuing Senior Citizen Identity Card |
Social Development Division |
01 day |
|
18 |
Payment of Senior Citizen Allowance (After Acquiring Eligibility According to Waiting List) |
Social Development Division |
02 days |
|
19 |
Payment of Disability Allowance (Subject to Availability of Provisions) |
Social Development Division |
03 days |
|
20 |
Issuing Pregnant Nutrition Vouchers |
Social Development Division |
02 days |
|
21 |
Registration of Voluntary Organizations |
Social Development Division |
02 weeks |
|
22 |
Providing Disability Assistance (After Acquiring Eligibility According to Waiting List) |
Social Development Division |
Paid on the scheduled allowance payment date of the following month |
|
23 |
Providing Educational Assistance (for Single Parent Children) |
Social Development Division |
01 week |
|
24 |
Providing Self-Employment Assistance (Under Casual Subsidies) |
Social Development Division |
01 week |
|
25 |
Providing Self-Employment Assistance for Persons with Disabilities |
Social Development Division |
10 minutes |
|
26 |
Registration of Rural Elder Societies |
Social Development Division |
07 days |
|
27 |
Nomination of Subsequent Ownership of Land with Grant Certificates |
Land Division |
01 week |
|
28 |
Nomination of Subsequent Ownership of Land with Permit |
Land Division |
03 days |
|
29 |
Issuance of Permits for Lands Enjoyed After Approval |
Land Division |
01 week |
|
30 |
Forwarding Relevant Documents to the Southern Province Land Commissioner for Issuing Annual Permits for State Lands |
Land Division |
03 days |
|
31 |
Issuance of Free Railway Warrants for Pensioners |
Pensions Unit |
30 minutes |
|
32 |
Issuance of Motor Vehicle License |
Accounts Division |
30 minutes |
|
33 |
Approving the Release of Compulsory Savings Money |
Samurdhi Division |
01 day |








