Citizen charter- Divisional Secretariat, Wanduramba

Serial No.

Service Provided

Relevant Division

Time Taken if All Requirements are Fulfilled

01

Sub-signature

Administration Division

03 minutes

02

Business Name Registration

Administration Division

03 days

03

Issuance of Valuation Certificate

Administration Division

20 minutes

04

Issuance of Income Certificate

Administration Division

15 minutes

05

Issuance of Permit for Animal Transportation

Administration Division

15 minutes

06

Renewal/Issuance of Excise License

Administration Division

30 minutes

07

Issuance of Tree Felling Permit

Administration Division

01 week

08

Issuance of Timber Transport Permit

Administration Division

01 week

09

Issuance of Gravel, Sand, Soil, and Clay Permits

Administration Division

03 days

10

Providing Solutions for Electricity Protests

Administration Division

03 weeks

11

Submitting a National Identity Card Application for One-Day Service

Registration of Persons Unit

20 minutes

12

Sending a National Identity Card Application to Department for Registration of Persons (Normal Service)

Registration of Persons Unit

02 days

13

Providing Recommendations for President's Fund Financial Assistance

Social Development Division

01 day

14

Issuing Family Background Reports for Foreign Employment

Social Development Division

07 days

15

Obtaining Recommendations for Comprehensive Disasters

Social Development Division

01 week

16

Granting Public Assistance (Cancer/Tuberculosis/Leprosy/Thalassemia)

Social Development Division

01 week

17

Issuing Senior Citizen Identity Card

Social Development Division

01 day

18

Payment of Senior Citizen Allowance (After Acquiring Eligibility According to Waiting List)

Social Development Division

02 days

19

Payment of Disability Allowance (Subject to Availability of Provisions)

Social Development Division

03 days

20

Issuing Pregnant Nutrition Vouchers

Social Development Division

02 days

21

Registration of Voluntary Organizations

Social Development Division

02 weeks

22

Providing Disability Assistance (After Acquiring Eligibility According to Waiting List)

Social Development Division

Paid on the scheduled allowance payment date of the following month

23

Providing Educational Assistance (for Single Parent Children)

Social Development Division

01 week

24

Providing Self-Employment Assistance (Under Casual Subsidies)

Social Development Division

01 week

25

Providing Self-Employment Assistance for Persons with Disabilities

Social Development Division

10 minutes

26

Registration of Rural Elder Societies

Social Development Division

07 days

27

Nomination of Subsequent Ownership of Land with Grant Certificates

Land Division

01 week

28

Nomination of Subsequent Ownership of Land with Permit

Land Division

03 days

29

Issuance of Permits for Lands Enjoyed After Approval

Land Division

01 week

30

Forwarding Relevant Documents to the Southern Province Land Commissioner for Issuing Annual Permits for State Lands

Land Division

03 days

31

Issuance of Free Railway Warrants for Pensioners

Pensions Unit

30 minutes

32

Issuance of Motor Vehicle License

Accounts Division

30 minutes

33

Approving the Release of Compulsory Savings Money

Samurdhi Division

01 day

 

 

Scroll To Top